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Globe Pickup Points

How does your app handle automatic subscription orders?

Globe is designed to simplify the delivery process for subscription orders by automatically using the last selected pickup point. This ensures that recurring orders are seamlessly delivered to pickup points without requiring customers to reselect their preferred location each time.

How it works

Automatic Pickup Point Selection:

  • For subscription orders, Globe automatically assigns the last used pickup point from the customer’s previous order.
  • This functionality works with most Shopify subscription apps.

No Customer Action Needed:

  • Customers do not need to select a pickup point for each recurring subscription order, streamlining the process for both customers and merchants.

Handling closed pickup points

In the event that a previously used pickup point becomes unavailable (e.g., due to closure), we recommend the following steps:

  1. Remove the pickup point: Ensure the current pickup point is removed from the subscription order.

  2. Request a new selection: Contact the customer and ask them to select a new pickup point via the order status page.

  3. Remember the new point: Once the customer selects a new pickup point, Globe will automatically save this information and use it for all future subscription orders.

By automatically managing pickup point selections for subscription orders, Globe helps ensure consistent deliveries with minimal effort. If changes are needed, the process is straightforward, ensuring both you and your customers have a hassle-free experience.