Adding pickup point carriers

Setting up pickup point carriers in Globe Pickup Points is a crucial step in providing your customers with flexible delivery options. This guide walks you through the process of adding a carrier, configuring settings, and tailoring the experience to meet your store’s needs.

Shipping labels

For carriers with a direct API integration, you can also create and print shipping labels directly from Shopify. See our shipping labels guide for detailed instructions.

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Adding a carrier

To enable a pickup point carrier, follow these steps:

1. Open Globe Pickup Points: Navigate to the Globe app in your Shopify admin.
2. Add a New carrier:
   • Click Add carrier.
3. Select Your Carrier:
   • Choose the desired carrier from the list (e.g., UPS, Packeta, Zasilkovna, DHL, etc.).
4. Map Shipping Methods:
   • Select specific shipping methods from your store’s shipping rates.
   • Alternatively, specify shipping methods using keywords (e.g., “pickup,” “locker”).

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Configuring carrier settings

Once your carrier is added, you can customize additional settings to optimize your workflow:

Order attributes

• Add custom order attributes to pass data to third-party systems.
• Example: Use PickupPointId: {{ point.id }} to include the pickup point ID in your order. For details, see Order attributes.

Order tags

• Configure tags for orders:
  • Selected Pickup Point Orders: Automatically tag orders where a pickup point is selected.
  • Unselected Pickup Point Orders: Tag orders where the customer has not yet selected a pickup point.

Order notes

• Choose whether to update the order note with pickup point details, such as name, address, and ID.

Shipping address update

• Replace the shipping address fields with pickup point details (e.g., replace address line with point name or city with point city).
  For details, see Shipping address update.

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Restricting pickup point types

Some carriers support the option to restrict pickup point types — you’ll find the restriction section at the bottom of the carrier’s settings in Globe. This allows you to display only specific types of pickup points, such as:

• Automated Lockers: For carriers with self-service lockers.
• Branches Only: To exclude other types like lockers or P.O. boxes.

This setting ensures that customers only see the pickup point types you want to offer. It works per carrier network — for example PPL distinguishes ParcelShop, ParcelBox and AlzaBox; Nova Post distinguishes its point types as well.

Offering point types as separate shipping options

You can also let customers choose the point types as separate shipping options at checkout — a common request when the types differ in price or payment support (for example offering AlzaBox separately from PPL ParcelShop/ParcelBox). This is available today, no special feature needed:

1. In Shopify admin (Settings → Shipping and delivery), split the carrier into two shipping rates, e.g. “PPL ParcelShop / ParcelBox” and “AlzaBox”.
2. In Globe, add the same carrier twice — once for each shipping rate — and map each instance to its rate.
3. In each instance’s settings, use the pickup point type restriction at the bottom: leave only AlzaBox enabled on one, and ParcelShop + ParcelBox on the other.

Each option then shows only its own pickup points on the map, with the price coming from its own Shopify shipping rate. The same pattern works for any carrier that exposes multiple point types.

The “ParcelShop / ParcelBox” instance — AlzaBox unchecked here and enabled on the second PPL instance instead.

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Email reminders

Globe allows you to configure automated email reminders for orders with unselected pickup points. These emails use Shopify’s default notification template and can be customized to align with your brand:

• Languages: Add email reminders in different languages.
• Logos: Include your store logo in the email.
• Button Colors: Set a custom color for the selection button to match your branding. For custom email design, see Can I use a custom design for missing point email reminders?.

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Finalizing your setup

Once you’ve configured your carrier settings:

1. Test your configuration by simulating an order.
2. Ensure pickup point data is correctly applied to order attributes, tags, and notes.
3. Verify email reminders and other settings to ensure a smooth customer experience.