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PPL CZ API

PPL Integration

Globe Pickup Points integrates with PPL Czechia, enabling seamless order management and parcel shipping directly from Shopify. With this integration, you can:

  • Send your orders to your PPL portal
  • Print shipping labels within Shopify

Enabling PPL API integration

  1. In your Shopify admin, open Globe Pickup Points and add or edit your PPL provider.
  2. Enter your API credentials from PPL. You can get these from PPL support.
  3. Configure export and fulfillment options as needed.
  4. Map your Shopify shipping methods to PPL.

Exporting and printing labels

You can export orders to PPL and print shipping labels directly from Shopify, either in bulk or individually. The process is streamlined for both order management and label generation.


Service types

PPL supports various domestic and international service types, including pickup point and home delivery. You can select the appropriate type during export based on your needs.


2-way sync with PPL

The PPL integration includes a two-way sync, ensuring the delivery status of your parcels is updated in Shopify as they progress through the shipping process. This helps you keep track of orders without switching between platforms.

Delivery statuses

The following delivery statuses are synced between PPL and Shopify, allowing you to filter orders by status directly in your Shopify admin:

Status in ShopifyDescription
Tracking addedThe parcel has not yet been handed over to PPL, or the status is unknown.
In transitThe parcel is on its way to the destination.
Out for deliveryThe parcel is out for home delivery or ready for pickup at the collection point.
Failed deliveryThe parcel was not picked up, canceled, or encountered an error.
DeliveredThe parcel has been delivered or collected.

These statuses can be used to filter orders in Shopify, making it easier to locate parcels quickly. For detailed tracking information, you can still click through to the tracking details in your PPL portal, but these synced statuses provide an overview directly within Shopify.


Cash on delivery tracking

With PPL’s integration, Globe automates cash on delivery (CoD) tracking. When a CoD parcel is delivered, the order is automatically marked as paid in Shopify. This ensures your accounting and order statuses are always up-to-date without manual intervention.

To make sure this works as expected, you must add the PPL tracking number to the fulfillment and select PPL as the carrier. Additionally, the Cash on Delivery (COD) payment gateway should be used.


Troubleshooting

IssueResolution
Invalid sender nameCheck that you have correctly entered all items in the configuration page.
Name must not be emptyCheck your PPL account connection in the app. Likely, the Name field is empty.
Invalid customerYour account needs to be approved for sending by PPL. Contact PPL support.