MyGLS API

Globe Pickup Points integrates with MyGLS, enabling seamless order management and parcel shipping directly from Shopify. Shopify natively tracks GLS, and Globe enhances this with accurate failed delivery tracking and cash on delivery payment verification.
Enabling MyGLS API integration
- In your Shopify admin, open Globe Pickup Points and add or edit your MyGLS provider.
- Enter your API credentials from MyGLS.
- Configure export and fulfillment options as needed.
- Map your Shopify shipping methods to MyGLS.
Exporting and printing labels
You can export orders to MyGLS and print shipping labels directly from Shopify, either in bulk or individually. The process is streamlined for both order management and label generation.
Service types
MyGLS supports various domestic and international service types, including pickup point and home delivery. You can select the appropriate type during export based on your needs.
Enhanced 2-way sync with MyGLS
While Shopify provides basic MyGLS tracking, Globe enhances the two-way sync by accurately tracking delivery statuses that Shopify doesn’t handle properly. Most importantly, Globe correctly marks failed deliveries and returned parcels as failed in Shopify.
Delivery statuses
The following delivery statuses are synced between MyGLS and Shopify, allowing you to filter orders by status directly in your Shopify admin:
| Status in Shopify | Description |
|---|---|
| Tracking added | The parcel has not yet been handed over to MyGLS, or the status is unknown. |
| In transit | The parcel is on its way to the destination. |
| Out for delivery | The parcel is out for home delivery or ready for pickup at the collection point. |
| Failed delivery | The parcel was not picked up, canceled, or encountered an error. |
| Delivered | The parcel has been delivered or collected. |
These statuses can be used to filter orders in Shopify, making it easier to locate parcels quickly. For detailed tracking information, you can still click through to the tracking details in your MyGLS portal, but these synced statuses provide an overview directly within Shopify.
Enhanced cash on delivery tracking
Globe provides enhanced cash on delivery (CoD) tracking for MyGLS. Globe verifies the actual delivery status to prevent incorrectly marking orders as paid when parcels have been returned or delivery failed.
When a CoD parcel is successfully delivered, the order is automatically marked as paid in Shopify. This ensures your accounting and order statuses are always accurate without manual intervention.
To make sure this works as expected, you must add the MyGLS tracking number to the fulfillment and select MyGLS as the carrier. Additionally, the Cash on Delivery (COD) payment gateway should be used.