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Automatic pickup point selection with Shopify Flow

Automatically select the nearest pickup point when a customer doesn’t choose one. If a customer completes checkout without selecting a pickup point on the checkout, thank you, or order status pages, you can use Shopify Flow to automatically assign the nearest pickup point to their shipping address.

This reduces manual follow-up and ensures orders can be processed and transmitted to your ERP or fulfillment system without delay.


How it works

When an order is placed with a pickup point shipping method but no pickup point has been selected, the Flow triggers and:

  1. Uses the customer’s shipping address
  2. Finds the nearest available pickup point
  3. Automatically assigns it to the order

The order is then complete with a pickup point, ready for fulfillment.


Getting started

Get started with one click using our pre-built Flow template:

Open Globe Flow template

This opens the Shopify Flow editor with the template loaded. Review the trigger and action, then save and turn on the Flow.

Option 2: Create a Flow manually

  1. Open the Shopify Flow app in your Shopify admin.
  2. Create a new Flow.
  3. Set the trigger (e.g. when an order is created).
  4. Add a condition to check that the order uses a pickup point shipping method and has no pickup point selected.
  5. Add the action Select nearest pickup point (by Globe Pickup Points).
  6. Save and enable the Flow.

When to use this

This approach works well when:

  • You prefer not to block checkout (see Blocking orders without pickup point for the alternative)
  • Email reminders alone don’t resolve unselected pickup points quickly enough
  • You want orders to be fulfillment-ready without manual intervention
  • The nearest pickup point is typically acceptable for your customers

Consider combining Flow with email reminders so customers are prompted to choose before Flow auto-selects.